The creation of successful solutions is determined by a variety of legal, logistic, psychological, cultural and technical requirements that affect all levels - the technologies, the business processes and the user processes.

The user - i.e. the individual with his or her own personal view of the course of a business process - must be enabled to operate effectively and efficiently within the scope of that process. And technology should provide optimal support for this. 
Further information about User Processes can be found here.

Interaction between departments, companies, institutions and technical systems determines new solutions. Business processes constitute the central source of requirements for the context of individual users and for the application of technology.
Further information about Business Processes can be found here. 

Opening up new possibilities, making more effective use of existing ones, replacing obsolete ones: technology is the prime driver of progress. It enables us to exploit new potential in business and user processes. And conversely, optimization is a significant driving force for technological development. 
Further information about Technologies can be found here.